Interactive Mapping Platform for The Hague Municipality
2024
The Municipality moved to an new Enterprise GIS-solution (ArcGIS Enterprise). This change led to an assessment of all current digital mapping products and about discovering new opportunities. I was responsible for the mapping products.
Skills
Product & Project Management
Project Management: Overseeing the project lifecycle alongside execution.
Product Discovery: Translating research insights into product structure.
Stakeholder Management: Managing expectations across teams and management.
Risk Assessment: Identifying potential technical challenges early in the process.
Cross-Functional Collaboration: Working with internal teams and external experts.
Strategic Communication: Reporting status and risks to management teams.
UX Research
User Research: Conducting research to identify user needs and pain points.
User Interviewing: Planning and executing interviews with professionals (25+ participants).
Persona Development: Creating user personas based on research data.
Wireframing: Mapping out application functionality and structure.
Prototyping: Creating high-fidelity prototypes.
Usability Testing: Organizing and running testing sessions to refine designs.
Result
The final outcome of the Haags WebGIS was a user-friendly and engaging experience that exceeded the the team's and user's expectations.
Users were able to easily view geo spatial information, import own projects, and use it for decision making, all within a seamless and intuitive app experience.
As a result, Haags WebGIS sets out an framework that allows for growth of collaboration and innovation with tools like 3D, and the viewer has become an important part of the geo capabilities of the municipality.
